Rollits achieve excellence in legal practice management and client care
Rollits achieve excellence in legal practice management and client care
Rollits are delighted to announce that Rollits LLP has been awarded Lexcel accreditation for another year, after a full re-assessment following an onsite visit by a Lexcel assessor in August.
Lexcel is an optional, recognised accreditation scheme designed specifically for law firms to ensure that required standards of excellence in areas such as client care, case management and risk management are met.
To be awarded and maintain the Lexcel accreditation a practice must apply annually and go through a rigorous assessment to ensure the required standards of excellence are not simply met, but maintained year after year.
Ralph Gilbert, Managing Partner at Rollits said “Once again, we are proud to be awarded Lexcel, the Law Society’s legal practice quality mark which we have held since 1999. Client service is something we take very seriously. In today’s competitive legal market this award for our excellence in legal practice management demonstrates our commitment to client care and that our approach to risk management within the firm is a high priority”
Lexcel Assessor, Malcolm Lawson from Centre for Assessment said “Partners exhibit sound business principles and have in place many formal procedures for establishing and monitoring business strategy and performance. It is also very evident that the Partners and staff of Rollits LLP are using the Lexcel framework to ensure that policies, systems and procedures are not only ensuring compliance with the SRA Outcome Focussed Regulation, but more importantly to enhance the quality of services delivered to clients and ensure the best client experience. Evidence gathered during the assessment activity demonstrated a real commitment to continuous improvement at all levels of the organisation.”
22 September 2017
ENDS
For further information contact:
Pat Coyle, Director of Marketing & Client Relations, Rollits LLP
Tel: 01482 323239 Mobile : 07738344582 Email: pat.coyle@rollits.com
About Rollits
To find out more about Rollits visit our website at www.rollits.com
Rollits is a trading name of Rollits LLP. Rollits LLP is a limited liability partnership, registered in England and Wales, registered number OC 348965, registered office Citadel House, 58 High Street, Hull HU1 1QE
Rollits is a commercial law firm with 22 partners and offices in Hull and York. We use the term ‘partner’ to denote members of Rollits LLP.
The firm’s core business sectors are company and commercial (including employment), commercial property, commercial dispute resolution and private capital (high net worth private clients, families and trusts and substantial charitable organisations).
The firm also operates within niche practice areas where the firm acts on a national basis. These niche areas include corporate finance, planning and development, health & safety, charities and social housing.